Watches returned,
owners satisfied

An automatic dress watch, around thirty years old, had stopped running. The owner had not had it serviced since purchasing it secondhand a decade earlier and was uncertain whether it was worth the expense.

Full mechanical service — disassembly, ultrasonic clean, inspection of the main spring and balance wheel, replacement of two worn keyless works components, fresh lubrication, and regulation across five positions.

The watch was returned running within +/- 8 seconds per day. The owner received a written report and noted, at a follow-up visit three months later, that it had maintained that rate consistently.

A quartz watch used for daily wear had received a battery replacement at another workshop three months prior. It was again showing erratic timekeeping. The client suspected the battery had been incorrectly fitted.

Assessment revealed the incorrect battery type had been fitted — the voltage specification did not match the calibre. The correct cell was sourced and installed, contact cleaned, and a full quartz service completed including caseback gasket replacement.

Timekeeping returned to normal. Wira noted the correct battery specification in the service record for future reference. The client reported no further issues at the time of writing.

A client wished to re-strap a sports watch with a leather strap for smarter occasions. The original lug width was uncommon and they were unsure what was available locally.

The available selection was reviewed in the workshop. A dark brown leather strap of the correct width was chosen. New spring bars were fitted at the same time; the originals showed wear. Completed during a single visit of around forty minutes.

The watch left the workshop with a new strap and fresh spring bars. The client returned two weeks later with a second watch for a quartz service.